Frequently asked questions

The direct answers.

What patients most often ask about Well Clinic Odontologia, in São Paulo: insurance and reimbursement, urgent care, cost, the 2-hour first consultation, treatment, being seen in English, and how to get here. Each answer links to the page that goes deeper.

Well Clinic Odontologia in Jardim Paulista, São Paulo
Clinic, cost, and treatment

What you want to know.

Does Well Clinic accept insurance?

No. Well Clinic Odontologia works on a private basis, without insurance agreements. The clinic issues the documentation you need to request reimbursement from your own plan, according to your plan's rules. If you have international insurance, the same documentation applies.

Does Well Clinic see urgent cases?

Yes. Well Clinic Odontologia sees urgent cases Monday to Friday, 8am to 7:30pm, and Saturdays from 8am to 1pm. On Sundays and outside those hours, contact is by WhatsApp and the team guides the next steps. Intense pain, swelling, or trauma deserve immediate contact. The emergency page explains what to do while care is being arranged.

How much does treatment cost at Well Clinic?

It depends on the case, and be wary of a figure given without an evaluation. Here the complete treatment plan, with the exact investment, is presented after the 2-hour systemic first consultation, before any decision. The cost page explains what makes up the figure.

What is the first consultation like?

It starts by understanding why you came. Pain, an urgent problem, or a specific complaint go to a focused consultation with the right specialist; anyone who wants the complete map does the 2-hour check-up, with examinations and a 3D scan. See both paths on the first visit page.

Where is Well Clinic Odontologia?

At Rua Bento de Andrade, 116, Jardim Paulista, São Paulo, SP, 04503-000, in the Jardins area. Phone +55 11 3059-0070 and WhatsApp +55 11 92004-8069. The contact page has links to Google Maps and Waze and directions.

Who is the technical director of the clinic?

The technical director is Dr. Jacqueline Schneider, CRO 146659/SP, and the clinic registration is CRO 11212/SP.

Can I be seen in English?

Yes. Consultations, treatment planning, and follow-up can all be conducted in English. You can also message the team on WhatsApp in English to book.

I am visiting Brazil. Can treatment start before I arrive?

The evaluation can start online and records such as scans and images can be reviewed beforehand, so the team can organize appointments around your time in São Paulo. Because the Well Lab is inside the clinic, adjustments happen on site.

Still have a question?

Message the team on WhatsApp, in English, and ask directly.