First Visit · Your way in

How your first visit at Well works.

Your first visit to Well Clinic Odontologia starts with your reason for coming. If you arrive with a specific complaint, you are directed to the right specialist. If you want the full picture, the complete check-up takes two hours and evaluates the whole patient, always reviewed by an interdisciplinary team.

The two paths

Your consultation starts in one of these two ways.

It is that simple: either you already know what brought you in, or you want Well to look at everything. Both paths meet the same team.

Directed consultation · Classic dentistry

  • For patients who arrive with a clear reason: pain, an emergency, a concrete complaint or a treatment in mind
  • The team listens to your complaint and understands what you are looking for, in English or Portuguese
  • You are guided to the specialist best suited to that type of treatment
  • Your case is followed by the interdisciplinary clinical team, never decided in isolation

In pain right now? Well sees dental emergencies. Already know the treatment? See dental implants, porcelain veneers or Invisalign.

Complete check-up · Systemic dentistry

  • For patients who want the whole map: a 2-hour evaluation of the patient as a whole
  • Conversation and history, review of your exams, 3D scanning and full photographic documentation
  • Sleep, habits and general health enter the evaluation, within the Mouth-Body Framework
  • A complete treatment plan presented in writing, before any decision

Discover the systemic approach behind the 2-hour check-up.

It is not a permanent choice: patients who arrive in pain can move on to the complete check-up once the complaint is resolved, and patients who take the check-up leave with every path mapped.

How it works in practice

Three steps to the right consultation.

01

You tell us what you need

Over WhatsApp, in English if you prefer, you describe the reason for your visit: pain, an emergency, a complaint, an aesthetic goal or the wish for a complete check-up.

02

The team reviews and advises

The front desk team understands your case and points the way: priority care if there is pain, the right specialist for your complaint, or the complete 2-hour check-up.

03

You arrive with everything set

Your consultation is booked in the right format, with the right professional. And every path follows the same rule: the case is discussed by the interdisciplinary team before any decision.

One care, many specialties

Every door leads to the whole team.

At Well Clinic Odontologia, the specialists share the same corridor and discuss cases together: periodontics, endodontics, orthodontics, implant dentistry and surgery. That is interdisciplinary dentistry: the specialist for your case does the work, but the team does the thinking.

And that is what connects the two paths. The directed consultation resolves your complaint with the precision of classic dentistry; the complete check-up reads the whole patient with the systemic outlook. In both, nobody decides alone.

Discover systemic dentistry
Interdisciplinary team Interdisciplinary team discussing a case at Well Clinic Odontologia, São Paulo
How much does it cost

The honest answer about cost.

The consultation fee is confirmed by the front desk team when you book through WhatsApp, according to the format recommended for your case:

Directed consultation: focused on your complaint, with the right specialist Complete check-up: 2 hours, exams, 3D scanning and a written plan Emergency: priority care within clinic hours In both paths, the plan is presented before any decision

Want to understand how Well talks about cost in dentistry? See the prices page. Already have a quote from another clinic? A second opinion is welcome: bring it to your consultation.

Frequently Asked Questions

What patients ask us.

How does the first consultation at Well Clinic work?

It starts with the reason for your visit, over WhatsApp. Patients who arrive with pain, an emergency or a specific complaint go to a directed consultation with the right specialist. Patients who want the complete picture take the 2-hour check-up. In both paths, the case is followed by the interdisciplinary team.

Do I need to know what I have before booking?

No. Just tell the team what you feel or what you are looking for, in your own words, in English or Portuguese. The front desk team understands your complaint, recommends the right consultation format and books you with the right professional. If you do not know where to start, the complete check-up maps everything.

I am in pain. Should I wait for a first consultation?

No. Pain and emergencies receive priority within clinic hours: Monday to Friday, 8am to 6pm, and weekends through WhatsApp. The team treats your pain first; the complete investigation of your case comes later. See how emergency care works.

What is the difference between the directed consultation and the complete check-up?

The directed consultation is focused: it resolves the complaint that brought you in, with the right specialist. The complete check-up takes 2 hours and evaluates the whole patient: exams, 3D scanning, sleep and habits, with a complete written plan. Both are supervised by the interdisciplinary team.

How much does the consultation cost?

The fee is confirmed by the front desk team when you book through WhatsApp, according to the format recommended for your case. When there is a treatment plan, it is presented with every step before any decision, without pressure. The prices page explains how the clinic talks about cost.

Tell us your case. Well takes care of the path.

Pain, a complaint or the complete check-up: the Well Clinic Odontologia team understands what you are looking for and books the right consultation, with the right professional, in English.